Last Updated: December 14, 2025

Terms of Service

These Terms of Service govern your use of the Remote Plumber website and virtual consultation services. By accessing this website or booking a consultation, you agree to these terms.

1. Services Provided

Remote Plumber offers virtual plumbing consultations via phone or video call. Services are limited to general guidance, education, and informational support. No physical plumbing work is performed.

2. No Professional-Client Relationship

Use of this service does not create a plumber-client, contractor-client, or ongoing service relationship. All consultations are one-time informational sessions unless otherwise stated.

3. User Responsibilities

You agree to:

- Provide accurate and truthful information during consultations
- Follow all local laws, safety regulations, and plumbing codes
- Assume full responsibility for any actions taken based on consultation advice

4. Limitations of Liability

To the fullest extent permitted by law, Remote Plumber shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the service.

This includes, but is not limited to, property damage, personal injury, water damage, mold, code violations, or financial losses.

5. Payments and Refunds

All consultation fees are due at the time of booking.

Because time and expertise are reserved for each consultation, all sales are final, and no refunds are provided once a consultation has occurred.

If technical issues prevent a consultation from taking place, Remote Plumber may, at its discretion, reschedule the session.

6. No Guarantees

Remote Plumber does not guarantee results, diagnoses, or repair success. Outcomes depend on many factors outside of Remote Plumber’s control.

7. Intellectual Property

All content, branding, materials, and consultation methods are the property of Remote Plumber and may not be copied, reproduced, or resold without written permission.

8. Modifications

Remote Plumber reserves the right to update or modify these Terms of Service at any time. Continued use of the service constitutes acceptance of any changes.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the state in which Remote Plumber is registered.