These Terms of Service govern your use of the Remote Plumber website and virtual consultation services. By accessing this website or booking a consultation, you agree to these terms.
1. Services Provided
Remote Plumber offers virtual plumbing consultations via phone or video call. Services are limited to general guidance, education, and informational support. No physical plumbing work is performed.
2. No Professional-Client Relationship
Use of this service does not create a plumber-client, contractor-client, or ongoing service relationship. All consultations are one-time informational sessions unless otherwise stated.
3. User Responsibilities
You agree to:
- Provide accurate and truthful information during consultations
- Follow all local laws, safety regulations, and plumbing codes
- Assume full responsibility for any actions taken based on consultation advice
4. Limitations of Liability
To the fullest extent permitted by law, Remote Plumber shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the service.
This includes, but is not limited to, property damage, personal injury, water damage, mold, code violations, or financial losses.
5. Payments and Refunds
All consultation fees are due at the time of booking.
Because time and expertise are reserved for each consultation, all sales are final, and no refunds are provided once a consultation has occurred.
If technical issues prevent a consultation from taking place, Remote Plumber may, at its discretion, reschedule the session.
6. No Guarantees
Remote Plumber does not guarantee results, diagnoses, or repair success. Outcomes depend on many factors outside of Remote Plumber’s control.
7. Intellectual Property
All content, branding, materials, and consultation methods are the property of Remote Plumber and may not be copied, reproduced, or resold without written permission.
8. Modifications
Remote Plumber reserves the right to update or modify these Terms of Service at any time. Continued use of the service constitutes acceptance of any changes.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the state in which Remote Plumber is registered.